Skip to content
Knowledge Base

Self-Service Payments—Stripe

Topsort also offers a “Self-Service Payments” capability through Stripe. This allows vendors to manage their own payments, track spending, and view billing information, while marketplaces benefit from automated payment workflows and transparent reporting. Vendors are charged when they reach a set credit limit or at the end of a billing cycle, with Topsort integrating with Stripe for transactions.

Admin Configuration Steps

  1. Go to the Payments Tab

    Navigate to Settings → Payments. Talk to your Topsort sales representative to enable it.

  2. Connect your Stripe Account

    Click “Connect Now” and follow the Stripe integration process.

    Screenshot of connecting stripe account step 1.
  3. Set Credit Limit

    After connecting Stripe, enable “Self-service” and set a credit limit for your vendors. Vendors will be charged when they reach this limit or at the end of the billing cycle.

    Screenshot of connecting stripe account step 2.
  4. Invite Vendors

    Toggle the invitation setting to “Self-Service” and invite vendors.

Vendor Setup

  1. Go to the Payments Tab

    From the Vendor Dashboard, click “Manage Payments.”

    Screenshot of managing payments.
  2. Add Payment Method

    Click “Add a card” and enter your payment details.

    Screenshot of adding payment method.
  3. Create Campaign

    You can now create campaigns. Your payment method will be charged when your credit limit is reached or at the end of the billing cycle.

Payment Receipts and Notifications

Marketplace admins receive notifications whenever a charge is made to a vendor. They can check and download the receipts and their history directly from the Payments Tab.

Screenshot of payment receipt.

Vendors will also receive notifications whenever a charge is made. When a payment fails vendors will also be notified.

Frequently Asked Questions

  1. When is a vendor’s credit card charged?
    • A vendor’s credit card is charged every time they reach their set credit limit, or by the end of the billing cycle (monthly).
  2. Will campaigns stop immediately after a vendor reaches their credit limit?
    • No, campaigns will only pause after a failed charge.
  3. When do changes to the credit limit take effect?
    • Any adjustments to the credit limit will apply starting from the next billing cycle (monthly).